You may never have to remember your mother’s maiden name, your first pet, or the name of your first concert again.
The software is able to identify a person calling the bank within 15 seconds, just by their voice, with more than 90 percent accuracy, Sharir said.
A customer service representative wouldn’t even necessarily have to ask your name, as the bank would be able to identify you after just a few seconds, she said.
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She declined to identify any companies now using the technology, but said that "several global financial services" were currently using it, as well as a few telecommunications companies.
In addition to helping prevent fraud, the technology is designed to improve customer experience, and make call centers more efficient, she said.
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